Help & support

Frequently asked questions

The homepage keeps only the quickest answers. This page collects the broader setup, operations, and planning questions in one place.

Getting started

Start without admin overload

Questions about launch speed, choosing a starting path, and how technical the first setup needs to be.

What is DRACO NEST?

DRACO NEST is a game server operating platform that brings hosting, mods, backups, diagnostics, security, Discord workflows and Draco AI into one environment — so admins can run stable game communities without juggling multiple tools.

Which games are supported?

ARK: Survival Evolved, Palworld and Last Oasis are currently available. Additional titles are in active evaluation — use the More Games page to request your game.

Is DRACO NEST in beta?

Yes. DRACO NEST is in a controlled beta phase. You can join early access and test the full platform before the public launch.

Is there a trial available?

Yes. DRACO NEST is in a controlled beta phase, and you can explore the core flows before committing.

How fast is my server ready?

Most standard setups are designed to come online quickly after configuration, often around a minute for the default flow.

Do I need technical knowledge to get started?

No. Most users should start with a recommended game path or simple starting plan. Deeper configuration is there when you want more control.

Operations

Run the server with fewer surprises

Answers about backups, scaling, protection, and what to do when you are moving an existing world.

Are backups included?

Yes. Every plan includes backups. Higher plans are designed for more demanding recovery and operational workflows.

Can I upgrade or downgrade anytime?

Yes. You can start smaller and scale resources as your community grows.

Can you help when I move from another host?

If you are moving from another setup, contact us with your current stack and requirements. We will confirm the safest migration path before you switch.

Do you provide DDoS protection?

Core network protection is part of the platform approach. If you run a larger or more sensitive server, talk to us about the best fit for your setup.

Plans & access

Choose the next step with more confidence

Billing, beta access, and what to do if your game is still waiting in the evaluation queue.

How do I choose the right starting plan?

Start from the game page or pricing. Recommended options are built to get you moving quickly, and you can adjust resources later as the community grows.

What payment methods are supported?

Secure online payments are supported during checkout.

What if my game is not listed yet?

Use the More Games page or the request flow. We review demand and evaluation fit before adding new titles to the rollout queue.

Next steps

Still deciding?

Use the route that matches what you need next: plan fit, game availability, or a more specific conversation.

Need help choosing a plan?

If your real question is plan fit, resource sizing, or where to start, the pricing page is the faster next step.

See pricing

Need a human answer?

If your setup is unusual or the answer depends on your stack, send us the context and we will route it to the right team.

Contact the team

Looking for another game?

If your title is not live yet, check the evaluation queue or send a request so we can see what demand looks like.

See games in evaluation